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AI services have cropped up across all kinds of industries in recent years: Everything from the spellchecker you use at work to the smart speaker you play at home probably has some kind of artificial intelligence behind it. But the security industry in particular has seen a slow but steady transformation thanks to AI, and [...]
Alarm programs that offer free alarms and subsidize installation are growing more common in communities across the United States, involving local governments and utilities in the installation process. It’s important for every alarm installer to be aware of any of alarm programs in their area – and how they can get involved to help further [...]
Upselling refers to convincing buyers to purchase additional products that enhance or supplement their original purchase. It’s a common approach when selling security and alarm systems, and has become even easier in today’s integrated world of smart devices where one platform can monitor and manage so many different products at once. The core of a [...]
Since arriving on the scene several years ago, DIY security systems have caused a certain amount of consternation in the alarm installation industry. How would this new wave of small, battery powered DIY devices be received by the market? What sort of challenges would it create for the installation side of the industry? Some predicted [...]
Two-way audio and mics (also known intercoms, two-way talking, walkie-talkie features, etc.) have grown to become a vital technology in the alarm industry. These devices, frequently paired with security cams but also available independently, allow owners to talk through the device as well as listen, and may even let them record audio. Once a circumstantial [...]
Alarm installers should always capitalize on local codes and regulations to help expand their business. One often-overlooked area is required retrofitting in your state: This happens when state legislatures update laws to require different types of alarms, alarms in new places, or key alarm upgrades in existing or new construction. It is important to be [...]
The video doorbell and front door security cams have become an increasingly popular option in the growing alarm installation market. It’s clear why homeowners and some business owners like these devices: They’re an easy way to check on the door, see who is trying to gain entry, and spot potential “porch pirates” and other burglars [...]
For the past several years, we’ve noticed a growing trend toward “deceptive sales” lawsuits in the alarm industry. These lawsuits can often be a tangle, with major providers like ADT suing both smaller partners and larger rivals, states suing installation companies, and a maze of settlements or payouts following the cases. However, the problem comes [...]
Everything You Should Know About Smoke & CO Monitor Laws Smoke and carbon monoxide alarms are a key part of an alarm company’s offerings: They’re important devices for both homes and businesses, and they can easily function as the primary focus of a system or as an important add-on to a larger security project. However, [...]
The construction market is healthy and expected to grow even faster in the coming years. One key aspect of that growth is greater incorporation of smart devices in new developments – and this provides security installation companies with valuable opportunities. Now is a great time to work on partnerships with nearby builders, contractors and developers [...]