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Many commercial fire alarm systems can exist in a kind of gray, where if they are operational and can be properly maintained, a replacement is not required…not until a significant change occurs. Local and state laws can have an impact here, which is why it’s always a good idea to keep up with the latest [...]
A popular security news story is making the rounds about how a key security upgrade for the El Pollo Loco restaurant chain managed to reduce false alarm costs by 95% while fixing enormous vulnerabilities in the alarm system that had led the company to pay for services it wasn’t even receiving. Stories like this tend [...]
When a business or homeowner purchases a security system, they want alarms that will immediately make a difference. In particular, those with monitoring services will expect that the alarms installed will instantly lead to an alert with the monitoring company and resulting emergency response. After all, that’s how the building is protected, and the damage [...]
AI services have cropped up across all kinds of industries in recent years: Everything from the spellchecker you use at work to the smart speaker you play at home probably has some kind of artificial intelligence behind it. But the security industry in particular has seen a slow but steady transformation thanks to AI, and [...]
Alarm programs that offer free alarms and subsidize installation are growing more common in communities across the United States, involving local governments and utilities in the installation process. It’s important for every alarm installer to be aware of any of alarm programs in their area – and how they can get involved to help further [...]
Upselling refers to convincing buyers to purchase additional products that enhance or supplement their original purchase. It’s a common approach when selling security and alarm systems, and has become even easier in today’s integrated world of smart devices where one platform can monitor and manage so many different products at once. The core of a [...]
Since arriving on the scene several years ago, DIY security systems have caused a certain amount of consternation in the alarm installation industry. How would this new wave of small, battery powered DIY devices be received by the market? What sort of challenges would it create for the installation side of the industry? Some predicted [...]
Two-way audio and mics (also known intercoms, two-way talking, walkie-talkie features, etc.) have grown to become a vital technology in the alarm industry. These devices, frequently paired with security cams but also available independently, allow owners to talk through the device as well as listen, and may even let them record audio. Once a circumstantial [...]
Alarm installers should always capitalize on local codes and regulations to help expand their business. One often-overlooked area is required retrofitting in your state: This happens when state legislatures update laws to require different types of alarms, alarms in new places, or key alarm upgrades in existing or new construction. It is important to be [...]
The video doorbell and front door security cams have become an increasingly popular option in the growing alarm installation market. It’s clear why homeowners and some business owners like these devices: They’re an easy way to check on the door, see who is trying to gain entry, and spot potential “porch pirates” and other burglars [...]