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Over The past several years, we have seen popular voice assistants like Alexa and Google Assistant spread throughout the smart home – and arrive in alarm systems. What started out as an add-on or gimmick has quickly become an important feature to many buyers, more so in 2021 than ever before. Let’s take a look [...]
Privacy is on everyone’s mind lately: There’s always a new headline about hacked data, stolen identities, and general examples of how modern technology isn’t always safe when personal data is concerned. That leads to a rising number of questions from clients who are interested in a new alarm or security system, but are wary of [...]
If you’ve been keeping up to date on our insights for the alarm installation market, you know that we’ve recommended taking a look at ongoing updates to fire alarm systems as opportunities for new marketing and supplemental work throughout the year. Since alarm regulations are often implemented year by year as legislation goes into effect, [...]
Many commercial fire alarm systems can exist in a kind of gray, where if they are operational and can be properly maintained, a replacement is not required…not until a significant change occurs. Local and state laws can have an impact here, which is why it’s always a good idea to keep up with the latest [...]
A popular security news story is making the rounds about how a key security upgrade for the El Pollo Loco restaurant chain managed to reduce false alarm costs by 95% while fixing enormous vulnerabilities in the alarm system that had led the company to pay for services it wasn’t even receiving. Stories like this tend [...]
When a business or homeowner purchases a security system, they want alarms that will immediately make a difference. In particular, those with monitoring services will expect that the alarms installed will instantly lead to an alert with the monitoring company and resulting emergency response. After all, that’s how the building is protected, and the damage [...]
Traditionally, alarm verification included basic methods to help reduce the likelihood of false alarms from a variety of security equipment. For example, smoke detectors would need to be triggered twice within a short period of time before an official alarm was started. As installers know, these features are important to help prevent false alerts at [...]
AI services have cropped up across all kinds of industries in recent years: Everything from the spellchecker you use at work to the smart speaker you play at home probably has some kind of artificial intelligence behind it. But the security industry in particular has seen a slow but steady transformation thanks to AI, and [...]
Alarm programs that offer free alarms and subsidize installation are growing more common in communities across the United States, involving local governments and utilities in the installation process. It’s important for every alarm installer to be aware of any of alarm programs in their area – and how they can get involved to help further [...]
Upselling refers to convincing buyers to purchase additional products that enhance or supplement their original purchase. It’s a common approach when selling security and alarm systems, and has become even easier in today’s integrated world of smart devices where one platform can monitor and manage so many different products at once. The core of a [...]