The El Dorado Advantage

Long-Term Relationships with Top Carriers/Underwriters

Our customers tell us that the biggest advantage of working with El Dorado Insurance Agency is that we understand their business. Since we work exclusively with the security industry, you don't have to spend time educating us about your industry because we already have an in-depth knowledge of your unique insurance needs.

Another advantage of working with El Dorado is our long-term relationships with some of the nation's most trusted insurance carriers. Our relationship with First Mercury Financial Corporation (FMFC) and two of its subsidiaries, CoverX Corporation and First Mercury Insurance Company (FMIC) began in 1991, and continues to this day. CoverX provides our customers with the most comprehensive and affordable general liability coverage products that are available. CoverX has established itself as the “gold standard” provider of general liability products created specifically for the security industry. Their liability coverage was initially designed for the security industry, but has grown to include alarm companies, fire suppression and private investigators. And FMIC writes policies directly for all CoverX customers, as well as providing claims handling and adjustment services.

The Power of the Purchasing Group

Many customers say one of the primary advantages of working with El Dorado is its strong group purchasing power. In 1993, the El Dorado/ASSIST/TBFAA Purchasing Group was established. It is the only one of its kind licensed in the state of Texas, and it consistently proves to be an invaluable asset to the guard, fire and alarm companies who participate. This strong Purchasing Group has earned dividends* for seven consecutive years. This consistent superior performance enables the Group to provide a wide range of services to its members, including:

Impressive savings upfront due to group purchasing power

The Texas Star Network™, a health care network that helps injured workers get back to work

Safety programs and loss prevention consultants to guide you through OSHA/ TWCC regulations, and assist in maintaining high workplace safety awareness

A Special Fraud Department to investigate suspicious claims

24/7 toll-free service to answer questions and handle claims

Limited Reimbursement for Texas Employees Injured in Other Jurisdictions endorsement (LRC) coverage which replaces other states endorsement, requires no action by the agent or policyholder, and requires no supplemental actions

*State law prohibits insurance carriers from guaranteeing future dividends.

But don't just take our word about The El Dorado Advantage. Here is what some of our customers have to say about working with us:

"It's hard to do business with others who don't understand your needs as a security company. El Dorado understands the alarm industry better than anybody because they cater to the security industry. They understand the protections we need and that means a lot to us. In addition, we find them to be very competitively priced. We've been with El Dorado since 1994, and it's been a great relationship."
Mark Matlock
United Central Control
San Antonio, TX

"No one beats the prices from El Dorado — no one. Other companies offer generic policies instead of specific solutions customized to meet the requirements of our business. El Dorado is a company that backs up their commitment with action. They fully explain the conditions of contracts for insurance coverage. Response is immediate and the advice is appropriate. I can call any time for service and support. El Dorado is a tremendous resource for our company. It is a pleasure to do business with them."
David Tremblay
Murray Guard, Inc.
Tennessee

"If you can't reach or have to wait on your agent, then it's not a good plan. I love the personal contact I get with El Dorado. I can call right now and get a live person on the phone. My coverage is better than what I had, and the price is significantly lower. They're just the best, hands down. I get good advice from them. They take good care of me. Their staff is very competent. It's not all about price. It's about relationship, but the prices are significantly lower, too, so you just can't beat it."
Dennis Sebenek
Custom Protective Services
California

We've worked with El Dorado for over twenty years. They are extremely responsive and always have our best interest in mind. Their programs fit not only our individual business needs, but also those of the clients we represent. While our loyalty is strong, we continue to shop these programs annually, and we always come back to El Dorado.
Chip Romero
Hub Enterprises
Lafayette, LA

Texas: 800.221.3386 • 713.521.9251 • Fax 800.700.0126 • 713.521.0125 • 3673 Westcenter Dr. • Houston, Texas 77042
California: 800.221.3386 • 661.393.4710 • Fax: 800.700.0126 • 661.393.4771
2809 Unicorn Road, Ste 102 • Bakersfield, CA 93308
Doing business in California under License #OE59720, dba El Dorado Security Services Insurance Agency.